Build an AI E-Commerce Chatbot with n8n — From Zero to Production

About Course

A real, reusable AI agent pattern you can adapt for any customer support use case — not just e-commerce.

How an AI Agent is structured in n8n — the role of the trigger, model, memory, and tools, and how they work together
How to connect an AI Agent to a live data source (Google Sheets) so it can answer real-time, account-specific questions instead of generic ones
How to connect a document source (Google Docs) so the AI Agent can pull policy/FAQ answers accurately instead of hallucinating them
How to write a system prompt that keeps an AI Agent on-task and handles ambiguous or off-topic user questions gracefully
How to customize a chat widget's UI/branding with CSS so it matches a business's identity instead of looking generic
How to secure a chatbot for production — locking down origins, managing credentials safely, and handling errors before going live
A transferable pattern for building AI support agents that applies beyond e-commerce — to any business with repetitive customer questions

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